SiteGradeAI legal

Privacy Policy

This policy explains how SiteGradeAI collects, uses, protects, and shares information when you use our website intelligence platform.

Last updated: September 24, 2026

1. Information we collect

When you use SiteGradeAI, we may collect account information such as your name, email address, organization details, password credentials, and support communications.

When you run a scan, we process the website URLs, scan configuration, technical observations, report requests, and results needed to provide the service. We may also collect device, browser, IP, and diagnostic information needed for security, reliability, and abuse prevention.

2. How we use information

We use information to operate and improve SiteGradeAI, including to:

  • create and secure accounts, authenticate users, and manage sessions;
  • scan submitted websites and generate scores, findings, recommendations, and reports;
  • save scan history, support report requests, and provide customer support;
  • detect fraud, abuse, security incidents, and violations of our terms;
  • measure service performance and improve product features; and
  • send essential service messages, such as verification, security, and account notices.

3. Cookies and similar technologies

SiteGradeAI uses essential cookies or similar storage to keep users signed in, protect forms, remember preferences, and maintain application security. We may also use privacy-conscious analytics or diagnostic tools where enabled.

If Google advertising or other interest-based advertising is enabled on SiteGradeAI, third-party vendors, including Google, may use cookies to serve ads based on a user's prior visits to this or other websites. Users can manage personalized advertising through Google's Ads Settings and other industry opt-out tools. Where required, we will provide an applicable consent choice before using non-essential advertising cookies.

4. Sharing and service providers

We do not sell personal information. We may share information with service providers that help us host the application, store data, process email, monitor reliability, prevent abuse, or deliver reports. These providers may process information only for the services they provide to us and under appropriate confidentiality and security obligations.

We may disclose information when required by law, to protect rights and safety, to investigate abuse, or in connection with a merger, acquisition, financing, or sale of assets.

5. Data retention and security

We retain information for as long as needed to provide the service, meet legal and accounting obligations, resolve disputes, enforce agreements, and maintain security. Scan previews and guest scans may expire according to the product configuration.

We use reasonable technical and organizational safeguards, including access controls, encrypted transport, password hashing, session protection, and restricted administrative access. No internet service can guarantee absolute security.

6. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or export personal information, or to object to certain processing. You may also unsubscribe from non-essential marketing messages. Essential service and security messages may still be sent.

To make a privacy request, contact us at privacy@sitegradeai.com. We may need to verify your identity before completing a request.

7. Children's privacy

SiteGradeAI is intended for business and professional use. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to this policy

We may update this Privacy Policy when our service, legal obligations, or data practices change. We will post the updated version here and update the date below. Material changes may also be communicated through the service or by email.

Questions about privacy can be sent to privacy@sitegradeai.com. Legal questions can be sent to legal@sitegradeai.com.